- Privacy Policy -

Last updated: 20th November, 2025

Berana Healthcare (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that any personal information you share with us is handled responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have in relation to your data. By using our website or submitting information through our forms, you agree to the terms outlined in this policy.

1. Information We Collect

We only collect personal information that you voluntarily provide when interacting with our website. This includes enquiries, referrals, and job applications.

Contact Forms

When you reach out through our contact form, we collect basic details that allow us to respond and understand your needs. These include your name, email address, phone number, the services you are interested in, and any message or information you choose to provide.

Referral Forms

Our referral form collects information about both the individual being referred and the person or organisation making the referral. To process a referral, we gather:

Particiant Details
Referrer Details

Job Application Forms

When you apply for a role through our website, we collect information that helps us assess your suitability for the position. This typically includes your name, email, phone number, and your uploaded CV or resume. We do not ask for or intentionally collect any health information, visa details, or other sensitive information.

2. How We Use Your Information

The information you provide is used solely for the purpose for which it was submitted. For general enquiries and referrals, we use the details to respond, follow up, or clarify information where needed. For job applications, your information helps us review your application, contact you about your suitability, and inform you about next steps if you meet the criteria for an advertised role.

We do not use your information for unrelated purposes, and we do not engage in any form of data selling or external marketing using your personal details.

3. Sharing Your Information

Your information remains confidential. We do not share personal information with third parties unless you explicitly consent.

The only scenario in which we may share your information is when an employer expresses interest in your application. Even then, we only forward your details if you agree and are genuinely interested in the opportunity. Without your consent, nothing is shared.

4. Cookies and Analytics

To help us understand how visitors use our website and to improve the overall experience, we use tracking tools such as Google Analytics, Meta Pixel, and the LinkedIn Insight Tag. These tools collect anonymous data about how people interact with the site — for example, which pages are visited, how long visitors stay, and what device or browser they use. None of this information identifies you personally.

If you submit a comment on our website, a temporary cookie may be stored on your browser for 30 days. This is purely for convenience, so you do not need to re-enter your details each time you comment. Comments themselves, along with their associated metadata, are stored indefinitely unless you request that they be removed.

5. Data Retention and Storage

We retain the information you submit (whether through enquiry forms, referral forms, job applications, or comments) until you request its deletion. All data is stored securely, and access is limited to authorised personnel who require it to perform their duties.

While we take reasonable steps to protect your information, no system is completely immune to risk. Nevertheless, we maintain safeguards to minimise the possibility of loss, misuse, unauthorised access, modification, or disclosure.

6. Your Rights

Under Australian privacy law, you have the right to access the personal information we hold about you, request corrections, ask for deletion, or request a copy of your data at any time. You may also withdraw consent if you previously allowed us to share your information with an employer.

All such requests can be made by contacting us at [email protected], and we may ask for verification before completing certain requests to ensure your information is protected.

7. Jurisdiction

Berana Healthcare operates solely within Australia and is governed by the laws of Western Australia. This Privacy Policy follows the requirements of the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be published on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

If you have questions, concerns, or want to exercise any of your privacy rights, please reach out to us at: [email protected]

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Aboriginal and Torres Strait Islander acknowledgement

Berana Healthcare acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.